We aim to ensure every customer is fully satisfied with their purchase. Returns or exchanges are only accepted in the following cases:
∙ The item has a manufacturing defect.
∙ The item you received is not the one you ordered (incorrect model or color).
Conditions:
∙ Requests must be submitted within 24 hours of receiving your order.
∙ The item must be unused and in its original packaging.
∙ A clear photo showing the defect or issue must be provided.
How to request:
∙ Reach out to us through our Contact page or via Instagram or tiktok.
∙ Include your order number and a photo of the issue.
∙ Our team will respond within 24 hours.
